Talk To The Hand The Ears Ain’t Listening

    How To Improve Your Listening Skills “Talk to the hand, because the ears ain’t listening.” ― Martin Lawrence  Do you ever feel like saying “talk to the hand the ears aren’t listening”? Perhaps you have said it?  Do you ever feel people are implying this when you are talking? Consider for a moment what […]

What Do Women Want?

Improve How You Listen Increase Efficiency, Productivity and Harmony. This video could just as easy be a parent with a teen, you and your staff and even you and your clients. If you want to increase your client retention, increase customer referrals you have to first ensure the client ‘feels’ heard. Doesn’t matter what you […]

What is Clean Language?

This is an interesting question to answer as a certified Clean Language facilitator I like to think I know and yet the process it self has taught me that words and behaviour are always open to interpretation. Therefore this is my interpretation and I have referenced the interpretation of both my peers and my mentors for you to […]

3 Communication Mistakes To Avoid

Improve Listening skills – Improve communications Are you working hard putting everything you have into your role? Do you want to be the best you can be? Do you want the best from others? But something or someone is holding you back. Taking time to improve your listening skills can drastically improve your performance and […]

How To Develop a 2 Way Communication Channel?

Communication is key to the success of knowing how to lead a team Communication (from Latin commūnicāre, meaning “to share”]) “is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behaviour. It is the meaningful exchange of information between two or more living creatures… any […]

How To Make A Good Decision And Resilience To Stick To It?

Some of you may know that this year I have joined Toastmasters Spinnakers Speakers because it gives me the right environment to improve my speaking and presenting skills. The group provides a non-judgemental forum where I receive peer support without peer pressure. Recently Gavin Meikle The Presentation Doctor who recently released his book The Presenters Edge,  shared with […]

Helping This Lady Was A Walk In The Park

How To Make Good Decision When Helping Others? Lisa Hancock’s of Curly Canine Care – 14 new clients in just 4 months Lisa said “I thought I had no previous experience in business specifically. The questions made me realise that I had 8 years experience of working with dogs, a couple of years customer service and […]