From “Spanner in The Works” to “Spanner That Works”

What is happening for you?

Are you and your business partner working towards the same outcome?

Are you and your team singing from the same hymn sheet?

What is happening in your sales meetings?

When you can create the listening habit it allows you to set aside your wants, needs and desires for long enough to understand rather than interpret others.

It allows you to listen without judgement, fear or even that overwhelming sense of responsibility to solve their problems for them. When you really master listening, solutions appear in the silences and the pauses. Ideas are formed and developed, that you could never have thought of on your own.

When you are clear what would you like to have happen? It is easier to explain to others what you would like to have happen. You can then show them the same courtesy by listening to them, allowing them to gain the clarity as they speak to you about their ideas and thoughts. The reality is they rarely know exactly what they would like to have happen, until they are given the opportunity to hear their own thoughts out loud.

What is holding you back from listening right now?

Are you worried you you won’t be able to handle or deliver what they want?

If so, you might like this article “Spanners in The Works, to Spanners That Work”

When you let go of that fear and the need to control what happens next, wonderful things happen, vital information emerges that every business owner needs to know in order to plan. You and team members can explore what works for them and action happens.

Instead of a ‘spanner in the works’ it becomes a ‘spanner that works’.

It takes time to set teams up for this kind of open forum and it takes practice to listen but the results are amazing. What if every discussion you had allowed you and others to:



  • Unravel what is holding you back both individually, as a team and a business
  • Gain clarity and understanding about what is working
  • Develops solutions and strategies to make it work better that everyone was confident they could deliver
  • Respect each others ideas and opinions
  • Plan your next best step with


In our recent team meeting, in just 5 hours one team member recognised that their current role no longer served the company or herself and stepped down.

Another created a role that would better suit her and the company with the new vision.

Another began to plan with me her exit strategy, as she was able to share her plans to leave within the next 6 to 8 months.

I was able to forge a clearer partnership and collaborative working pattern with my business partner Ros.

Plus we learned that Liam our youngest member of the team at just 15 perceived he was too young to say anything of value, so the whole team are now aware to include him in discussions more often and ensure his views are encouraged.

I spoke to one of my team about what worked about our team meetings compared with previous companies they had worked with, he said ” I can interrupt you and ask questions and it does not become a ‘big thing’.

Can others ask you questions without you being defensive?

Can you hold your emotional reaction when you hear things you don’t like?

These are all skills required to manage yourself whilst managing others.

If you would like to find out more about how we work please do check out our Introductory Communication Strategy Calls 

Thanks for Listening

How to make good decisions






Sheryl Andrews Founder and Power Group Facilitator

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