[WCHeadline]How To Lead A Team Effectively[/WCHeadline]
This is a site dedicated to sharing, success stories and strategies and resources that we as leaders and our clients recognised when using the 8 Simple Steps to clarify our thinking and learned to listen without judgement or assumption.
[WCSubHeadline]How to Lead a Team Effectively [/WCSubHeadline]
Step 1. Chat with the purpose of listening, not telling and become curious about the person as much as the role they play within your team.
I was employed once by a Managing Director who absolutely knew that he ‘should’ stop and listen to his team more, he knew they needed a leader and yet he did not really want to manage them. He employed our services to listen to him and that gave him clarity but still nothing changed in relation to listening to the team. When I worked with one team member they had not been there a year yet and the one thing that griped him the most is the boss did not even know his wife’s name. Being interested does not take much but it makes a huge difference. Ironically I bet you train your team to care about the clients be interested remember the things that matter to them and build relationships. It is the same with your team.
Step 2. Change the focus from discussing problems to focus your attention on what has worked.
It is all too easy to hone in on what a member of your team has forgotten to do, or made a mistake with. It is like every mistake has a massive red alarm light flashing away and yet success is hidden under the table and no one is really looking for it. You will be surprised if you take a moment and notice what is working it is like pulling a stool out from under the table, the sirens and red lights tone down and are back in perspective. You will almost certainly be more effective communicating about the mistake if you have an equal perspective on what works.
Step 3. Give the person you are frustrated with the chance to solve the problem themselves.
All to often I see leaders recognise a problem and then instantly take it on as their responsibility to solve it. Perhaps a lead was not followed up and you are keen the business opportunity is not lost. So you call yourself, or perhaps paperwork is not completed so you do it.
The lie we tell ourselves is that is quicker to do it ourselves. Let’s just do a reality check.
What kind of quicker is that quicker when it is quicker to do it yourself?
What I find interesting is that leaders seem to forget that they had ‘some’ leads they forgot to follow up, they messed up paperwork and got over it and the business is still standing.
What needs to happen for you to stand back and let others solve their own problems?
Please do share your thoughts below.
Thanks for Listening
Founder and Power Group Facilitator
This site is dedicated to help you understand how to lead a team in a way that works for you, please do leave your comments below